ABU DHABI – A health care sector organisation of the UAE government has signed an agreement with US company, CA, to improve its IT network system using simplified procedures for the ultimate benefit of the patients.

CA is one of the world's largest information technology management software companies headquartered in Islandia, New York, and has a strong regional presence.

Without giving the name of the organisation for legal reasons, Kevin Naddaf, regional channel manager, Gulf countries and Pakistan for CA, told Khaleej Times yesterday that CA would optimise the IT services of the organisation as well as its IT network and system management.

'The number of patients in the UAE is growing with the increase in the country's population. Therefore, the process needs to be automated and overall service improved,' he said.

'The competition in all the organisations is increasing as well as the expectations from the customers. Therefore, it is necessary to provide comprehensive services to the public,' he added.

The company organised a conference in Abu Dhabi yesterday for health care customers in the GCC that focused on the fast

trak to IT management transformation.The event covered important topics such as security and risk management,IT service as well as storage and enterprise system management.

CA's Enterprise IT Management (EITM) helps  the customers in aligning  IT investment with their strategic goals.

'Taking into consideration the advanced health care technology in the Gulf we could say countries in the region have been lagging behind when it comes to information technology management used in the health sector', said Abdul Karim Riyaz, regional director-storage and protection business unit at Europe Middle East Africa Eastern Markets for CA.

Naddaf said, 'Information Technology has proven to be a great enabler in the health care field worldwide. The health care industry in the Gulf is making great strides today towards adopting new IT systems and applications to facilitate the development of world class health care services in the region'.

Sharing his opinion, Luke Kabamba, regional director of Enterprise system Management Business Unit, EMEA Eastern Markets for CA said health care facilities in the region are aligning themselves with health care technology in Europe and the US. Better IT management infrastructure is  required in the region, specially in light of growing population in the Gulf,  he added.